Formulated Date: 1^st May 2017

We strongly urge YOU (the internet User/ reader or a subscriber of Contentder or our services) read this policy and make sure you fully understand and agree with it, before you access or use any of our services. By accessing the Sites and Services at Contentder.com, you acknowledge and agree that accept the practices outlined in this document.
 

We truly respect the privacy of our users, and are fully committed to protect our users’ personal and non-personal information and use it properly so we use the information only for the purpose of running and improving our Service. This policy explains what are the information that we collect, how we collect that information and how we use those personally identifiable and non-personally identifiable information that you provide on our Sites.  This Privacy Policy also describes the choices available to you regarding the use of your personally identifiable information and how you can access and update that information, it includes the steps we take to protect and secure that information and how we use and share that information. You can also know how you can contact us with questions or concerns via this Privacy Policy.
 

1. What types of information do we collect?

As you use our Site or use the Services provided to you by Contentder, we may collect both personal and non-personal information from you.

• Personal information 

  (also referred to as personally identifiable information) may include name, username, email address, gender, date of birth, postal address, phone number and other personal information. This information is provided to us by you when completing your account registration, when you subscribe to our services or choose to purchase any of the products offered to you on Contentder.com

• Non-personal information 

  (also referred to as non-personally identifiable information) is automatically collected when you access the services but cannot be used to personally identify you. This includes (but is not limited to) your IP address, information about your browser and the device you’re using to access the services, the internet connection, your Internet service provider, details about your PC, connection speed, geographic location, the types of ads you click on, the types of content you view, visit duration, referring site, registration time and so on.

• Billing Information

  includes your name, address, telephone number, credit and debit card details, PayPal or other payment gateway’s email address and other information necessary to process the transaction. This information is collected when you sign up for Contentder, register a domain through us, or purchase another paid service in order to process the transaction.

Note: We will retain the last 4 digits of your credit card number, credit card type, name, address, and some other billing information, so that you may identify that card used in the future. We don’t store your full credit card number or CVV2; this information is discarded after your transaction has been processed. If your subscription is auto-renewing, our authorized payment processor will store your payment information on their secure payment gateway for as long as necessary to carry out the terms of your subscription.

 

2. How we collect the information?

Your personal and non-personal information can be collected whenever you access the site of Contentder; sign-up or register an account on Contentder; fill any type of form provided to you by Contentder; contact our customer support services or place you order; are invited to be a member of site; subscribe to any of the services provided to you by Contentder; interact with our services in any other way; respond to any survey conducted by Contentder; connect a blog to our website; connect to our users’ website and connect to the Site or the Services of Contentder by using your social media accounts (such as Facebook, Twitter, Google+, LinkedIn etc.). Therefore, these are the ways we use to gathering your information which information would be helpful for us to generate answer certain questions related to our users and provide them with the services as per their requirements. Additionally, further are collected using:

• Cookies and Tracking Technologies

Cookies and other technologies are used to analyze trends, site administration, tracking mobile application installations, and understanding how users interface with our site(s) and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and in an aggregated basis.
Visiting Contentder with your browser or mobile applications explains that you want to use our service and you consent to our use of cookies and other technologies to gather the required information.
 

We use cookies for a number of purposes, some of which are strictly necessary, including but not limited to our shopping cart, to remember user settings such as language preferences, and for authentication. You can control the use of certain cookies at the individual browser level or in your operating system preferences. If you opt-out of such cookies, you may still use our Service, but your ability to use some features or areas of our Service may be limited.
We partner with a third party to either display advertising on our Service or to manage our advertising on other sites. Our third-party partner may use technologies such as cookies to gather information about your activities on our Service and other sites in order to provide you advertising based upon your browsing activities and interests.

If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by contacting to our customer care.

• Mobile App

When you download, and use the Service through our mobile app, we automatically collect information on the type of device you use, operating system version, and the device identifier. We use mobile analytics software to allow us to better understand the functionality of the Service on your device. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, content, performance data, and where the application was downloaded from.

Note: We may also send you push notifications from time-to-time in order to update you about events or promotions. If you no longer wish to receive these types of communications, you may turn them off at the device level. To ensure that you receive proper notifications, we need to collect certain information about your device such as operating system and user identification information.

 

3. Why do we collect such information?

The information that we collect from you is very important for us as they can be the base for us to improvise your experience of using our services. This information could help us to know you better and cater to your interests and requirements accordingly for your optimum satisfaction. Contentder uses your information for providing products and services, identification and authentication, Service operation, analytics and improvements, support, contact (e.g., sending notifications related to use of the Service), research, and anonymous reporting. We may combine Automatically Collected Information with other information we collect about you to improve site functionality and the services we offer you, and for Service and internal marketing analytics. We also collect such non-personal and personal Information for the following additional purposes:

• To operate the Services and to provide the ongoing customer assistance and technical support;
• To further develop, customize and improve our Services, based on Visitors’ and Users’ common or personal preferences, experiences and difficulties;
• To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages and to notify you about changes to the website and its products
• To allow you to take part in the interactive sections and features of our website
• To create aggregated statistical data and other aggregated and/or inferred Non-Personal Information, which we or our business partners may use to provide and improve our respective services;
• To enforce our rights arising from any contracts or to otherwise protect our rights or the rights of third parties
• To administer the site itself and process transactions
• To enhance our data security and fraud prevention capabilities;
• To comply with any applicable laws and regulations.
• For any other purpose which may be required as per the necessity.

 

4. How Information is Stored?

We value our users’ information so Contentder.com uses effective security measures in-order to protect and safeguard both the personal and the non-personal information but the special focus is concentrated on the security of personal information of our users. The personal information that our users share with us are secured using physical, electronic and procedural measures. Contentder.com’s Site, Services and servers include implemented security measures aimed at safeguarding the information from accidental loss, unauthorized access, use and disclosure. We offer HTTPS secure access to most areas on our Services including safeguarded severs and firewalls. The transmission of sensitive payment information (such as a credit card number) through our designated purchase forms is protected by … an industry standard SSL/TLS encrypted connection; and we regularly maintain a PCI DSS (Payment Card Industry Data Security Standards) certification.  ..;

We also regularly monitor our systems for possible vulnerabilities and attacks, and regularly seek new ways and Third Party Services for further enhancing the security of our Services and protection of our Visitors’ and Users’ privacy.

However, the security of your information also depends on the manner in which you or the user share it. We humbly request you not to disclose the details of your account to any third parties. And as we all know the nature of the internet, where no one can guarantee that the transmission of information via the internet is secure. Despite the fact that we do our very best to protect the information you have entrusted us with, we cannot offer any warranties or guaranties about the security of your information and we shall not be responsible or liable for any unauthorized access, breach of security or accidental disclosure of your information.

 

5. Do we use Do Not Track (DNT) policy?

Do Not Track or “DNT” is a preference you set in your web browser to tell visited websites you do not want to be tracked. This can enable or disable DNT through the preferences or settings of your web browser. Currently we support this policy.

 

6. Can you update your information?

Upon request, we will provide you with your personal information that we hold. You can access and edit your account information.
If your personal information changes, or if you no longer wish to use our Service, you may correct, update, or delete such information by making the change on your user account page.
 

7. Where do we share and disclosure such information?

Please be ensured that we are not in the business of selling personal information about our users so we will never transmit or sell your personal information or share it with third parties for marketing purposes.

• In certain circumstances, we may disclose your personal data in response to lawful requests by public authorities (which may include the request of national security or law enforcement sectors).
• We may also disclose your personal information as required by law, such as to respond to summonses, court orders, or similar legal processes, to establish or exercise our legal rights or, defend against legal claims, or if in our judgment in such circumstances disclosure is required or appropriate.
• If we believe that it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our various terms of use, or as otherwise required by law.

8. How long do we Retention this Information?

Your information will be with us as long as your account is active or as needed to provide you the Service. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may also continue to retain such Personal Information even after you deactivate your User Account and/or cease to use any particular Services as they might be necessary to comply with our legal obligations, to resolve disputes regarding our Users or User of our users, to prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests.
 

9. What are other Details about our Privacy Policy, its Updates and Interpretation?

Your use of any of our Services, and any disputes arising from it, is subject to thisPrivacy Policy as well as our Terms and Conditions and all of its general provisions including disclaimer of warranty, limitation of liability and indemnity. This Privacy Policy, its interpretation, and any claims and disputes related hereto, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the laws of Australia.
We will occasionally update this privacy policy to reflect changes in our information collection, usage and storage practices. If we make any changes, we will try to notify you about the changes but still we encourage you to periodically review this page for the latest information on our privacy practices.

How can you contact us?

If you have any questions about this Privacy Policy, please contact us at: +61(02) 8880 0275

You may also contact us by mail at: info@contentder.com